{"id":526551,"url":"\/terms-and-conditions\/","layout":"standard","version":"2026-06-13T14:19:57.000000Z","blocks":[{"id":5200240,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":131634525,"value":"<h1>TERMS AND CONDITIONS<\/h1><p><strong>Last Updated:<\/strong> June 2026<\/p><h2>1. About Us<\/h2><p><a target=\"_blank\" href=\"http:\/\/WorldCupTshirts.co.uk\" rel=\"noreferrer noopener\">WorldCupTshirts.co.uk<\/a> (\"we\", \"our\", \"us\") is a trading name operated by <strong>Digital Textiles Laboratories PLC<\/strong>.<\/p><p><strong>Company Number:<\/strong> 16880698<\/p><p><strong>Registered Office:<\/strong><\/p><p>Unit B&amp;C Sterling House<br \/>Mead Way<br \/>Decoy Industrial Estate<br \/>Newton Abbot<br \/>Devon<br \/>TQ12 5UZ<br \/>United Kingdom<\/p><p><strong>Email:<\/strong> <a target=\"_blank\" href=\"mailto:hello@dtlplc.co.uk\" rel=\"noreferrer noopener\">hello@dtlplc.co.uk<\/a><\/p><p>By placing an order through <a target=\"_blank\" href=\"http:\/\/WorldCupTshirts.co.uk\" rel=\"noreferrer noopener\">WorldCupTshirts.co.uk<\/a>, you agree to be bound by these Terms and Conditions.<\/p><hr \/><h2>2. Eligibility<\/h2><p>You must be at least 18 years of age to place an order through our website.<\/p><p>By placing an order, you confirm that:<\/p><ul><li><p>You are at least 18 years old;<\/p><\/li><li><p>You have legal capacity to enter into a binding contract;<\/p><\/li><li><p>All information provided is accurate and complete.<\/p><\/li><\/ul><hr \/><h2>3. Products<\/h2><p>We sell customisable and pre-designed DTG (Direct-to-Garment) printed apparel.<\/p><p>Products may include:<\/p><ul><li><p>Custom text designs;<\/p><\/li><li><p>Customer-uploaded artwork;<\/p><\/li><li><p>Country-themed designs;<\/p><\/li><li><p>Football-inspired fan apparel;<\/p><\/li><li><p>Other custom printed products offered through our website.<\/p><\/li><\/ul><p>All images, mock-ups and previews are provided for illustrative purposes only.<\/p><p>Actual products may vary slightly due to:<\/p><ul><li><p>DTG printing processes;<\/p><\/li><li><p>Garment manufacturing tolerances;<\/p><\/li><li><p>Screen and monitor settings;<\/p><\/li><li><p>Lighting conditions;<\/p><\/li><li><p>Positioning of artwork during production.<\/p><\/li><\/ul><p>Such variations shall not be considered defects.<\/p><hr \/><h2>4. Ordering Process<\/h2><p>An order is placed when:<\/p><ol><li><p>You select a product;<\/p><\/li><li><p>You upload or customise your design;<\/p><\/li><li><p>You complete payment via Stripe;<\/p><\/li><li><p>You receive an order confirmation email.<\/p><\/li><\/ol><p>The contract between you and Digital Textiles Laboratories PLC is formed only when we accept your order.<\/p><p>We reserve the right to:<\/p><ul><li><p>Refuse any order;<\/p><\/li><li><p>Cancel any order;<\/p><\/li><li><p>Request amendments to artwork;<\/p><\/li><li><p>Reject artwork that breaches these Terms.<\/p><\/li><\/ul><p>Any refund following cancellation by us shall be limited to the amount paid.<\/p><hr \/><h2>5. Customised Products<\/h2><p>Most products sold through <a target=\"_blank\" href=\"http:\/\/WorldCupTshirts.co.uk\" rel=\"noreferrer noopener\">WorldCupTshirts.co.uk<\/a> are personalised goods manufactured to your specification.<\/p><p>You are solely responsible for:<\/p><ul><li><p>Names entered;<\/p><\/li><li><p>Numbers selected;<\/p><\/li><li><p>Text entered;<\/p><\/li><li><p>Uploaded artwork;<\/p><\/li><li><p>Colours selected;<\/p><\/li><li><p>Spelling, grammar and punctuation.<\/p><\/li><\/ul><p>Please carefully review all customisation details before placing your order.<\/p><p>Orders will be produced exactly as submitted.<\/p><p>We are not responsible for:<\/p><ul><li><p>Customer spelling mistakes;<\/p><\/li><li><p>Incorrect names;<\/p><\/li><li><p>Incorrect numbers;<\/p><\/li><li><p>Incorrect artwork uploads;<\/p><\/li><li><p>Low-resolution files supplied by customers;<\/p><\/li><li><p>Cropping issues resulting from supplied artwork.<\/p><\/li><\/ul><hr \/><h2>6. Artwork Uploads<\/h2><p>By uploading content to our website you confirm that:<\/p><ul><li><p>You own the rights to the content;<\/p><\/li><li><p>You have permission to reproduce the content;<\/p><\/li><li><p>The content does not infringe copyright;<\/p><\/li><li><p>The content does not infringe trademarks;<\/p><\/li><li><p>The content does not infringe design rights;<\/p><\/li><li><p>The content is lawful.<\/p><\/li><\/ul><p>You agree to indemnify and hold harmless Digital Textiles Laboratories PLC against any claim arising from artwork supplied by you.<\/p><p>We reserve the right to reject any artwork that:<\/p><ul><li><p>Infringes intellectual property rights;<\/p><\/li><li><p>Is offensive;<\/p><\/li><li><p>Is defamatory;<\/p><\/li><li><p>Is discriminatory;<\/p><\/li><li><p>Is unlawful;<\/p><\/li><li><p>Creates a misleading impression of affiliation or endorsement.<\/p><\/li><\/ul><hr \/><h2>7. Football, Tournament and Affiliation Disclaimer<\/h2><p><a target=\"_blank\" href=\"http:\/\/WorldCupTshirts.co.uk\" rel=\"noreferrer noopener\">WorldCupTshirts.co.uk<\/a> is an independent retailer operated by Digital Textiles Laboratories PLC.<\/p><p>Our products are unofficial fan merchandise inspired by international football, countries, national flags and sporting events.<\/p><p>We are not affiliated with, endorsed by, authorised by, sponsored by, or connected with FIFA, the FIFA World Cup\u2122, any FIFA competition, any national football association, football club, player, tournament organiser or governing body.<\/p><p><a target=\"_blank\" href=\"http:\/\/WorldCupTshirts.co.uk\" rel=\"noreferrer noopener\">WorldCupTshirts.co.uk<\/a> does not sell official tournament merchandise.<\/p><p>References to countries, flags, football, tournaments, fixtures, teams, players or sporting events are used for descriptive and artistic purposes only.<\/p><p>No endorsement, sponsorship or approval by any third party should be implied.<\/p><p>Tournament schedules, fixtures, team participation, player selections and sporting events may change without notice.<\/p><p>Such changes shall not constitute grounds for cancellation, refund or compensation.<\/p><hr \/><h2>8. Intellectual Property<\/h2><p>All website content, graphics, branding, artwork, text, product designs and marketing materials created by <a target=\"_blank\" href=\"http:\/\/WorldCupTshirts.co.uk\" rel=\"noreferrer noopener\">WorldCupTshirts.co.uk<\/a> remain the intellectual property of Digital Textiles Laboratories PLC unless otherwise stated.<\/p><p>No material may be copied, reproduced or distributed without written permission.<\/p><p>Customer-supplied artwork remains the property of the customer or relevant rights holder.<\/p><hr \/><h2>9. Pricing and Payment<\/h2><p>All prices are displayed in Pounds Sterling (\u00a3).<\/p><p>Prices include VAT where applicable.<\/p><p>Payments are securely processed through Stripe.<\/p><p>We do not store payment card details.<\/p><p>Prices may be amended without notice.<\/p><p>The price payable shall be the price displayed at checkout.<\/p><hr \/><h2>10. Production Times<\/h2><p>Production times are estimates only.<\/p><p>While we aim to meet published turnaround times, delays may occur due to:<\/p><ul><li><p>Demand fluctuations;<\/p><\/li><li><p>Equipment maintenance;<\/p><\/li><li><p>Supplier delays;<\/p><\/li><li><p>Courier disruptions;<\/p><\/li><li><p>Events beyond our reasonable control.<\/p><\/li><\/ul><p>Estimated production times do not form part of the contract.<\/p><hr \/><h2>11. Delivery<\/h2><p>Available delivery services include:<\/p><ul><li><p>24 Hour Tracked Delivery;<\/p><\/li><li><p>48 Hour Tracked Delivery;<\/p><\/li><li><p>Store Collection.<\/p><\/li><\/ul><p>Delivery estimates begin after production has been completed.<\/p><p>Risk in the goods passes to you upon delivery.<\/p><p>We shall not be liable for courier delays outside our control.<\/p><hr \/><h2>12. Collection Orders<\/h2><p>Collection is available from:<\/p><p>The Railway Brewhouse<br \/>197 Queen Street<br \/>Newton Abbot<br \/>TQ12 2BS<\/p><p>Customers will be notified when orders are ready for collection.<\/p><p>Photographic identification may be requested upon collection.<\/p><p>Orders not collected within 60 days may be disposed of or cancelled at our discretion.<\/p><hr \/><h2>13. Consumer Rights<\/h2><p>Nothing in these Terms excludes or limits your statutory rights.<\/p><p>Your rights under the Consumer Rights Act 2015 remain unaffected.<\/p><p>Where goods are:<\/p><ul><li><p>Faulty;<\/p><\/li><li><p>Damaged;<\/p><\/li><li><p>Misdescribed;<\/p><\/li><li><p>Not of satisfactory quality;<\/p><\/li><li><p>Not fit for purpose;<\/p><\/li><\/ul><p>you may be entitled to repair, replacement, refund or other remedies available under applicable law.<\/p><p>Full details are contained within our Returns &amp; Refunds Policy.<\/p><hr \/><h2>14. Personalised Goods and Cancellation Rights<\/h2><p>Under Regulation 28 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the right to cancel does not apply to goods made to the consumer's specifications or clearly personalised goods.<\/p><p>As most products sold through <a target=\"_blank\" href=\"http:\/\/WorldCupTshirts.co.uk\" rel=\"noreferrer noopener\">WorldCupTshirts.co.uk<\/a> are personalised, cancellation rights may not apply once production has commenced.<\/p><p>This does not affect your statutory rights where goods are faulty, damaged or incorrectly supplied.<\/p><hr \/><h2>15. Limitation of Liability<\/h2><p>To the maximum extent permitted by law, Digital Textiles Laboratories PLC shall not be liable for:<\/p><ul><li><p>Indirect losses;<\/p><\/li><li><p>Consequential losses;<\/p><\/li><li><p>Loss of profits;<\/p><\/li><li><p>Loss of business opportunity;<\/p><\/li><li><p>Loss of reputation;<\/p><\/li><li><p>Delays caused by third parties.<\/p><\/li><\/ul><p>Our total liability shall not exceed the amount paid for the relevant order.<\/p><p>Nothing in these Terms excludes liability for:<\/p><ul><li><p>Death or personal injury caused by negligence;<\/p><\/li><li><p>Fraud;<\/p><\/li><li><p>Fraudulent misrepresentation;<\/p><\/li><li><p>Any liability that cannot lawfully be excluded.<\/p><\/li><\/ul><hr \/><h2>16. Force Majeure<\/h2><p>We shall not be liable for any failure or delay resulting from events beyond our reasonable control, including:<\/p><ul><li><p>Natural disasters;<\/p><\/li><li><p>Fire;<\/p><\/li><li><p>Flood;<\/p><\/li><li><p>Industrial action;<\/p><\/li><li><p>Supply chain disruption;<\/p><\/li><li><p>Utility failures;<\/p><\/li><li><p>Government action;<\/p><\/li><li><p>Pandemic or public health emergency.<\/p><\/li><\/ul><hr \/><h2>17. Complaints<\/h2><p>Complaints should be submitted to:<\/p><p><a target=\"_blank\" href=\"mailto:hello@dtlplc.co.uk\" rel=\"noreferrer noopener\">hello@dtlplc.co.uk<\/a><\/p><p>We aim to respond to complaints within a reasonable timeframe.<\/p><hr \/><h2>18. Governing Law<\/h2><p>These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.<\/p><p>Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.<\/p><hr \/><h1>RETURNS &amp; REFUNDS POLICY<\/h1><p><strong>Last Updated:<\/strong> June 2026<\/p><h2>1. Introduction<\/h2><p>This Returns &amp; Refunds Policy applies to all purchases made through <a target=\"_blank\" href=\"http:\/\/WorldCupTshirts.co.uk\" rel=\"noreferrer noopener\">WorldCupTshirts.co.uk<\/a>, a trading name operated by Digital Textiles Laboratories PLC (\"we\", \"our\", \"us\").<\/p><p>This policy should be read alongside our Terms &amp; Conditions.<\/p><p>Nothing within this policy affects your statutory rights under the Consumer Rights Act 2015 or any other applicable consumer protection legislation.<\/p><hr \/><h2>2. Personalised Products<\/h2><p>The majority of products sold through <a target=\"_blank\" href=\"http:\/\/WorldCupTshirts.co.uk\" rel=\"noreferrer noopener\">WorldCupTshirts.co.uk<\/a> are personalised and made specifically to the customer's requirements.<\/p><p>This includes products featuring:<\/p><ul><li><p>Custom text;<\/p><\/li><li><p>Custom names;<\/p><\/li><li><p>Custom numbers;<\/p><\/li><li><p>Uploaded artwork;<\/p><\/li><li><p>Uploaded photographs;<\/p><\/li><li><p>Personalised messages;<\/p><\/li><li><p>Bespoke design elements;<\/p><\/li><li><p>Customer-selected modifications.<\/p><\/li><\/ul><p>As these items are produced specifically for you, they cannot ordinarily be resold.<\/p><hr \/><h2>3. Cancellation Rights<\/h2><p>Under Regulation 28 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers do not have a statutory right to cancel goods that are made to their specifications or clearly personalised.<\/p><p>As a result:<\/p><h3>You cannot cancel an order because:<\/h3><ul><li><p>You changed your mind;<\/p><\/li><li><p>You no longer want the item;<\/p><\/li><li><p>You ordered the wrong size;<\/p><\/li><li><p>You entered the wrong name;<\/p><\/li><li><p>You entered the wrong number;<\/p><\/li><li><p>You uploaded the wrong artwork;<\/p><\/li><li><p>You made a spelling mistake;<\/p><\/li><li><p>You selected the wrong colour;<\/p><\/li><li><p>You no longer require the item;<\/p><\/li><li><p>A sporting event, tournament, fixture or team selection has changed.<\/p><\/li><\/ul><p>Once production has commenced, personalised orders cannot normally be cancelled.<\/p><hr \/><h2>4. Requests Before Production Begins<\/h2><p>If you contact us before production begins, we may, at our sole discretion:<\/p><ul><li><p>Amend your order;<\/p><\/li><li><p>Correct details;<\/p><\/li><li><p>Change artwork;<\/p><\/li><li><p>Cancel and refund the order.<\/p><\/li><\/ul><p>We are under no obligation to do so once an order has been submitted.<\/p><p>Any refund may be subject to administration and payment processing costs already incurred.<\/p><hr \/><h2>5. Faulty Goods<\/h2><p>You are entitled to remedies where goods are:<\/p><ul><li><p>Faulty;<\/p><\/li><li><p>Damaged;<\/p><\/li><li><p>Misdescribed;<\/p><\/li><li><p>Not of satisfactory quality;<\/p><\/li><li><p>Not fit for purpose.<\/p><\/li><\/ul><p>If you believe your item is faulty, please contact:<\/p><p><a target=\"_blank\" href=\"mailto:hello@dtlplc.co.uk\" rel=\"noreferrer noopener\">hello@dtlplc.co.uk<\/a><\/p><p>within 30 days of receiving your order.<\/p><p>Please provide:<\/p><ul><li><p>Your order number;<\/p><\/li><li><p>A description of the issue;<\/p><\/li><li><p>Clear photographs showing the fault.<\/p><\/li><\/ul><p>We may request additional information before assessing the claim.<\/p><hr \/><h2>6. Incorrect Items Supplied<\/h2><p>If we have made an error and supplied:<\/p><ul><li><p>The wrong garment;<\/p><\/li><li><p>The wrong design;<\/p><\/li><li><p>The wrong customisation;<\/p><\/li><li><p>The wrong size when not ordered by you;<\/p><\/li><li><p>The wrong colour when not ordered by you;<\/p><\/li><\/ul><p>we will investigate and, where appropriate:<\/p><ul><li><p>Replace the item;<\/p><\/li><li><p>Reprint the item;<\/p><\/li><li><p>Provide a full refund;<\/p><\/li><li><p>Provide a partial refund.<\/p><\/li><\/ul><p>The remedy offered will depend on the circumstances of the order.<\/p><hr \/><h2>7. Damaged During Delivery<\/h2><p>If your order arrives damaged, you must notify us as soon as reasonably possible and preferably within 7 days of delivery.<\/p><p>Please provide:<\/p><ul><li><p>Photographs of the packaging;<\/p><\/li><li><p>Photographs of the item;<\/p><\/li><li><p>Details of the damage.<\/p><\/li><\/ul><p>Failure to provide supporting evidence may affect our ability to investigate the claim.<\/p><hr \/><h2>8. Printing Variations<\/h2><p>DTG printing is a production process and minor variations may occur.<\/p><p>The following are not considered faults:<\/p><ul><li><p>Minor positioning variations;<\/p><\/li><li><p>Minor colour differences;<\/p><\/li><li><p>Slight variations between screen and print colours;<\/p><\/li><li><p>Differences between digital mock-ups and finished products;<\/p><\/li><li><p>Minor garment manufacturing tolerances;<\/p><\/li><li><p>Small differences between repeat orders.<\/p><\/li><\/ul><p>Such variations are normal within the printing industry.<\/p><hr \/><h2>9. Customer Artwork<\/h2><p>We are not responsible for issues arising from customer-supplied artwork, including:<\/p><ul><li><p>Low-resolution files;<\/p><\/li><li><p>Pixelated images;<\/p><\/li><li><p>Blurred images;<\/p><\/li><li><p>Incorrect files uploaded;<\/p><\/li><li><p>Poor quality source material;<\/p><\/li><li><p>Incorrect spelling supplied by the customer;<\/p><\/li><li><p>Incorrect names supplied by the customer;<\/p><\/li><li><p>Incorrect numbers supplied by the customer.<\/p><\/li><\/ul><p>Orders will be produced using the information supplied at checkout.<\/p><hr \/><h2>10. AI Mock-Ups and Product Previews<\/h2><p>Website mock-ups, previews and product images are illustrative representations only.<\/p><p>Final products may vary slightly from digital previews due to:<\/p><ul><li><p>DTG printing processes;<\/p><\/li><li><p>Screen settings;<\/p><\/li><li><p>Lighting conditions;<\/p><\/li><li><p>Garment manufacture;<\/p><\/li><li><p>Print placement tolerances.<\/p><\/li><\/ul><p>Such variations shall not constitute a fault.<\/p><hr \/><h2>11. Football-Themed Merchandise Disclaimer<\/h2><p><a target=\"_blank\" href=\"http:\/\/WorldCupTshirts.co.uk\" rel=\"noreferrer noopener\">WorldCupTshirts.co.uk<\/a> sells unofficial football-themed fan merchandise.<\/p><p>Refunds will not be provided because:<\/p><ul><li><p>A team is eliminated;<\/p><\/li><li><p>A player is injured;<\/p><\/li><li><p>A player changes teams;<\/p><\/li><li><p>A squad number changes;<\/p><\/li><li><p>A fixture changes;<\/p><\/li><li><p>A tournament is postponed;<\/p><\/li><li><p>A competition format changes;<\/p><\/li><li><p>Sporting results are different from expectations.<\/p><\/li><\/ul><p>Customers purchase products at their own discretion.<\/p><hr \/><h2>12. Inspection of Returned Goods<\/h2><p>Where a return is authorised, we may inspect the item before issuing a refund or replacement.<\/p><p>We reserve the right to refuse a claim where:<\/p><ul><li><p>No fault is found;<\/p><\/li><li><p>The fault was caused by misuse;<\/p><\/li><li><p>The fault was caused by washing contrary to care instructions;<\/p><\/li><li><p>The issue results from customer-supplied information.<\/p><\/li><\/ul><hr \/><h2>13. Refund Processing<\/h2><p>Approved refunds will be issued using the original payment method wherever possible.<\/p><p>Refunds are typically processed within 14 days of approval.<\/p><p>Processing times may vary depending on your bank or payment provider.<\/p><hr \/><h2>14. Return Shipping Costs<\/h2><p>Where goods are faulty or supplied incorrectly, we will normally cover reasonable return shipping costs.<\/p><p>Where no fault exists, customers are responsible for all return costs.<\/p><p>Unauthorised returns may be refused.<\/p><hr \/><h2>15. Consumer Rights Act 2015<\/h2><p>Where goods fail to meet the standards required under the Consumer Rights Act 2015, you may be entitled to:<\/p><ul><li><p>Repair;<\/p><\/li><li><p>Replacement;<\/p><\/li><li><p>Price reduction;<\/p><\/li><li><p>Refund;<\/p><\/li><\/ul><p>depending on the circumstances and timeframe involved.<\/p><p>Nothing within this policy limits or excludes your statutory rights.<\/p><hr \/><h1>PRIVACY POLICY<\/h1><p><strong>Last Updated:<\/strong> June 2026<\/p><h2>1. Introduction<\/h2><p><a target=\"_blank\" href=\"http:\/\/WorldCupTshirts.co.uk\" rel=\"noreferrer noopener\">WorldCupTshirts.co.uk<\/a> is committed to protecting your privacy and handling your personal information responsibly.<\/p><p>This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order, contact us, subscribe to marketing communications or otherwise interact with our services.<\/p><p><a target=\"_blank\" href=\"http:\/\/WorldCupTshirts.co.uk\" rel=\"noreferrer noopener\">WorldCupTshirts.co.uk<\/a> is a trading name of <strong>Digital Textiles Laboratories PLC<\/strong>.<\/p><h3>Data Controller<\/h3><p>Digital Textiles Laboratories PLC<br \/>Company Number: 16880698<\/p><p>Registered Office:<\/p><p>Unit B&amp;C Sterling House<br \/>Mead Way<br \/>Decoy Industrial Estate<br \/>Newton Abbot<br \/>Devon<br \/>TQ12 5UZ<\/p><p>Email: <a target=\"_blank\" href=\"mailto:hello@dtlplc.co.uk\" rel=\"noreferrer noopener\">hello@dtlplc.co.uk<\/a><\/p><p>For the purposes of UK data protection legislation, including the UK General Data Protection Regulation (\"UK GDPR\") and the Data Protection Act 2018, Digital Textiles Laboratories PLC is the Data Controller.<\/p><hr \/><h2>2. Information We Collect<\/h2><p>We may collect the following categories of personal information:<\/p><h3>Identity Information<\/h3><ul><li><p>Full name<\/p><\/li><li><p>Username<\/p><\/li><li><p>Customer account details<\/p><\/li><\/ul><h3>Contact Information<\/h3><ul><li><p>Billing address<\/p><\/li><li><p>Delivery address<\/p><\/li><li><p>Email address<\/p><\/li><li><p>Telephone number<\/p><\/li><\/ul><h3>Transaction Information<\/h3><ul><li><p>Order history<\/p><\/li><li><p>Products purchased<\/p><\/li><li><p>Order values<\/p><\/li><li><p>Payment status<\/p><\/li><\/ul><h3>Technical Information<\/h3><ul><li><p>IP address<\/p><\/li><li><p>Browser type<\/p><\/li><li><p>Device information<\/p><\/li><li><p>Website usage information<\/p><\/li><li><p>Cookies and analytics data<\/p><\/li><\/ul><h3>Marketing Information<\/h3><ul><li><p>Newsletter preferences<\/p><\/li><li><p>Marketing permissions<\/p><\/li><li><p>Communication preferences<\/p><\/li><\/ul><h3>Uploaded Content<\/h3><p>Where customers choose to customise products, we may collect:<\/p><ul><li><p>Uploaded artwork<\/p><\/li><li><p>Uploaded images<\/p><\/li><li><p>Uploaded logos<\/p><\/li><li><p>Uploaded text<\/p><\/li><li><p>Product customisation details<\/p><\/li><\/ul><hr \/><h2>3. How We Collect Information<\/h2><p>Information may be collected when you:<\/p><ul><li><p>Visit our website;<\/p><\/li><li><p>Create an account;<\/p><\/li><li><p>Place an order;<\/p><\/li><li><p>Contact us by email;<\/p><\/li><li><p>Subscribe to our newsletter;<\/p><\/li><li><p>Submit custom artwork;<\/p><\/li><li><p>Participate in promotions;<\/p><\/li><li><p>Complete forms on our website.<\/p><\/li><\/ul><p>Some information is collected automatically through cookies and website analytics tools.<\/p><hr \/><h2>4. How We Use Your Information<\/h2><p>We use personal information to:<\/p><h3>Process Orders<\/h3><ul><li><p>Accept and fulfil orders;<\/p><\/li><li><p>Manufacture personalised products;<\/p><\/li><li><p>Arrange delivery or collection;<\/p><\/li><li><p>Provide customer support.<\/p><\/li><\/ul><h3>Manage Customer Accounts<\/h3><ul><li><p>Verify customer details;<\/p><\/li><li><p>Maintain order records;<\/p><\/li><li><p>Respond to enquiries.<\/p><\/li><\/ul><h3>Improve Services<\/h3><ul><li><p>Analyse website performance;<\/p><\/li><li><p>Improve products and services;<\/p><\/li><li><p>Monitor website security.<\/p><\/li><\/ul><h3>Marketing<\/h3><p>Where lawful and where consent has been provided, we may send:<\/p><ul><li><p>Product updates;<\/p><\/li><li><p>Promotions;<\/p><\/li><li><p>Offers;<\/p><\/li><li><p>Marketing communications.<\/p><\/li><\/ul><p>You may unsubscribe at any time.<\/p><h3>Legal and Regulatory Compliance<\/h3><p>We may process information where necessary to:<\/p><ul><li><p>Comply with legal obligations;<\/p><\/li><li><p>Prevent fraud;<\/p><\/li><li><p>Protect our legal rights;<\/p><\/li><li><p>Resolve disputes.<\/p><\/li><\/ul><hr \/><h2>5. Legal Basis for Processing<\/h2><p>Under UK GDPR, we process personal data under one or more of the following lawful bases:<\/p><h3>Contract<\/h3><p>Where processing is necessary to fulfil an order or provide services requested by you.<\/p><h3>Legal Obligation<\/h3><p>Where we must comply with legal or regulatory requirements.<\/p><h3>Legitimate Interests<\/h3><p>Where processing is necessary for legitimate business purposes, provided those interests do not override your rights and freedoms.<\/p><h3>Consent<\/h3><p>Where you have given consent, such as for marketing communications.<\/p><p>You may withdraw consent at any time.<\/p><hr \/><h2>6. Payment Information<\/h2><p>Payments are processed securely through Stripe.<\/p><p>We do not store or have access to your full payment card information.<\/p><p>Payment information is processed in accordance with Stripe's privacy and security standards.<\/p><p>For further information, please refer to Stripe's privacy policy.<\/p><hr \/><h2>7. Customer Artwork and Uploaded Content<\/h2><p>Where customers upload artwork, images, logos or other content:<\/p><ul><li><p>We process such information solely for the purpose of producing and fulfilling your order;<\/p><\/li><li><p>We may retain artwork for record keeping, repeat orders, quality control and dispute resolution;<\/p><\/li><li><p>We do not claim ownership of customer-submitted content.<\/p><\/li><\/ul><p>Customers remain responsible for ensuring they possess the rights necessary to submit such content.<\/p><hr \/><h2>8. Marketing Communications<\/h2><p>If you subscribe to marketing communications, we may send:<\/p><ul><li><p>Promotional offers;<\/p><\/li><li><p>Product launches;<\/p><\/li><li><p>Discounts;<\/p><\/li><li><p>Company news.<\/p><\/li><\/ul><p>You may unsubscribe:<\/p><ul><li><p>By clicking the unsubscribe link in marketing emails;<\/p><\/li><li><p>By contacting us directly at <a target=\"_blank\" href=\"mailto:hello@dtlplc.co.uk\" rel=\"noreferrer noopener\">hello@dtlplc.co.uk<\/a>.<\/p><\/li><\/ul><p>We will not sell your personal information to third parties for marketing purposes.<\/p><hr \/><h2>9. Sharing Your Information<\/h2><p>We may share information with trusted third parties where necessary to operate our business.<\/p><p>These may include:<\/p><h3>Payment Providers<\/h3><ul><li><p>Stripe<\/p><\/li><\/ul><h3>Delivery Providers<\/h3><ul><li><p>Courier companies<\/p><\/li><li><p>Postal operators<\/p><\/li><\/ul><h3>Technology Providers<\/h3><ul><li><p>Website hosting providers<\/p><\/li><li><p>Email service providers<\/p><\/li><li><p>Analytics providers<\/p><\/li><li><p>Customer support systems<\/p><\/li><\/ul><h3>Professional Advisers<\/h3><ul><li><p>Accountants<\/p><\/li><li><p>Solicitors<\/p><\/li><li><p>Insurers<\/p><\/li><li><p>Regulatory authorities where required<\/p><\/li><\/ul><p>We only share information where necessary and take reasonable steps to ensure appropriate safeguards are in place.<\/p><hr \/><h2>10. International Data Transfers<\/h2><p>Some third-party service providers may process information outside the United Kingdom.<\/p><p>Where international transfers occur, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.<\/p><hr \/><h2>11. Data Retention<\/h2><p>We retain personal information only for as long as necessary.<\/p><p>Typical retention periods may include:<\/p><h3>Customer Orders<\/h3><p>Up to 7 years following the end of the financial year in which the transaction occurred, to comply with tax and accounting obligations.<\/p><h3>Marketing Data<\/h3><p>Until consent is withdrawn or the information is no longer required.<\/p><h3>Customer Artwork<\/h3><p>As long as reasonably necessary for:<\/p><ul><li><p>Order fulfilment;<\/p><\/li><li><p>Repeat orders;<\/p><\/li><li><p>Quality control;<\/p><\/li><li><p>Dispute resolution.<\/p><\/li><\/ul><p>We reserve the right to delete artwork and customisation files at any time.<\/p><hr \/><h2>12. Security<\/h2><p>We take appropriate technical and organisational measures to protect personal information from:<\/p><ul><li><p>Unauthorised access;<\/p><\/li><li><p>Loss;<\/p><\/li><li><p>Misuse;<\/p><\/li><li><p>Alteration;<\/p><\/li><li><p>Disclosure.<\/p><\/li><\/ul><p>However, no internet transmission or storage system can be guaranteed to be completely secure.<\/p><hr \/><h2>13. Your Rights<\/h2><p>Under UK GDPR, you may have the right to:<\/p><h3>Access<\/h3><p>Request a copy of your personal data.<\/p><h3>Rectification<\/h3><p>Request correction of inaccurate information.<\/p><h3>Erasure<\/h3><p>Request deletion of personal information in certain circumstances.<\/p><h3>Restriction<\/h3><p>Request restriction of processing.<\/p><h3>Data Portability<\/h3><p>Request transfer of your data to another organisation where applicable.<\/p><h3>Objection<\/h3><p>Object to certain types of processing.<\/p><h3>Withdraw Consent<\/h3><p>Withdraw marketing consent at any time.<\/p><p>To exercise any of these rights, please contact:<\/p><p><a target=\"_blank\" href=\"mailto:hello@dtlplc.co.uk\" rel=\"noreferrer noopener\">hello@dtlplc.co.uk<\/a><\/p><hr \/><h2>14. Complaints<\/h2><p>If you have concerns regarding the handling of your personal information, please contact us first.<\/p><p>If you remain dissatisfied, you may lodge a complaint with the Information Commissioner's Office (ICO).<\/p><h3>Information Commissioner's Office<\/h3><p>Wycliffe House<br \/>Water Lane<br \/>Wilmslow<br \/>Cheshire<br \/>SK9 5AF<\/p><p>Website: <a target=\"_blank\" href=\"https:\/\/ico.org.uk\" rel=\"noreferrer noopener\">https:\/\/ico.org.uk<\/a><\/p><p>Telephone: 0303 123 1113<\/p><hr \/><h2>15. Children's Privacy<\/h2><p>Our website and services are intended for individuals aged 18 years and over.<\/p><p>We do not knowingly collect personal information from children under the age of 18.<\/p><p>If we become aware that such information has been collected, we will take reasonable steps to remove it.<\/p><hr \/><h2>16. Cookies<\/h2><p><a target=\"_blank\" href=\"http:\/\/WorldCupTshirts.co.uk\" rel=\"noreferrer noopener\">WorldCupTshirts.co.uk<\/a> uses cookies and similar technologies to:<\/p><ul><li><p>Ensure website functionality;<\/p><\/li><li><p>Improve user experience;<\/p><\/li><li><p>Analyse website traffic;<\/p><\/li><li><p>Monitor website performance.<\/p><\/li><\/ul><p>Further information is available within our separate Cookie Policy.<\/p><hr \/><h2>17. Changes to This Privacy Policy<\/h2><p>We reserve the right to amend this Privacy Policy from time to time.<\/p><p>The latest version will always be published on our website.<\/p><p>Your continued use of the website following any update constitutes acceptance of the revised policy.<\/p><hr \/><h2>18. Contact Information<\/h2><p><a target=\"_blank\" href=\"http:\/\/WorldCupTshirts.co.uk\" rel=\"noreferrer noopener\">WorldCupTshirts.co.uk<\/a><\/p><p>A trading name of Digital Textiles Laboratories PLC<\/p><p>Company Number: 16880698<\/p><p>Registered Office:<\/p><p>Unit B&amp;C Sterling House<br \/>Mead Way<br \/>Decoy Industrial Estate<br \/>Newton Abbot<br \/>Devon<br \/>TQ12 5UZ<\/p><p>Email: <a target=\"_blank\" href=\"mailto:hello@dtlplc.co.uk\" rel=\"noreferrer noopener\">hello@dtlplc.co.uk<\/a><\/p><p>By placing an order, you confirm that you have read and agree to our Terms &amp; Conditions, Returns &amp; Refunds Policy and Privacy Policy.<\/p>"},"borderRadius":{"id":131634526,"value":"#{text.border.radius}"},"textColor":{"id":131634527,"value":"#{text.color}"},"backgroundColour":{"id":131634528,"value":"#0000"},"truncateHeight":{"id":131634529,"value":null},"template":{"id":131634530,"value":"text"},"padding":{"id":131634531,"value":"6"},"fullWidth":{"id":131634532,"value":"0"},"fullBackgroundColor":{"id":131634533,"value":"#{text.fullBackground.color}"},"published":{"id":131634534,"value":"1"},"conditions":{"id":131634535,"value":"[]"}}}],"properties":{"title":{"id":131634521,"value":"Terms and Conditions"},"isStorePage":{"id":131634522,"value":"1"},"description":{"id":131634523,"value":"Terms and Conditions\nReturns and Refund Policy\nPrivacy Policy"},"ogImage":{"id":131634524,"value":"https:\/\/images.podos.io\/mbyjurcksbolt5pcawpdo3onzfctjcx2qvm402op6mf4dlir.png.png?w=1200&h=auto"}},"labels":[],"published":1,"sitemap":1,"divisionId":440434,"edited":true,"keyPhraseCampaignId":null}